Justo “Tito” Hernandez is the Deputy Federal Coordinating Officer for Response at the Puerto Rico Joint Field Office (JFO) in San Juan. The University of Michigan team was granted a 15-minute window with Justo “Tito” Hernandez, a native Puerto Rican with over 20 years of FEMA service. Having researched some of his previous interviews, we knew to expect a success story of swift recovery and efficient bureaucracy. In this conversation, Will asks the spokesman some hard questions about the disconnect between the official narrative and what we were seeing on the ground.

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